If you are a parent or carer, and would like help for your child or your family, please contact the school and we can decide with you on the support needed. Out of school hours or for more urgent cases you can contact the Local Authority on 0345 603 7627. If you are worried that a child may be in imminent danger, please call 999.

In Essex, Protection and Early Help services are provided by the Family Operations Hub. Our staff are trained to look for signs that children may need help and can refer to a Single Point of Access at the hub who will coordinate and manage additional support for children, whatever their level of need.

The Family Operations Hub provides:

• Advice and Guidance to the public and professionals looking for support at levels 2 and 3 (Additional and Intensive on the Effective Support Windscreen);
• is the referral pathway to request for support from Family Solutions (Level 3 Intensive Support);
• is the referral pathway for any safeguarding concerns at level 4 (Specialist on the Effective Support Windscreen).